Our contact details 

Name: Louise Slattery

E-mail: contact@ringhr.co.uk

Last updated: 17 October 2023

 The type of personal information we collect 

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name, email address and other contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

1. When you give us information directly, for example:
2. request specific information which requires us to obtain your details,
3. completing any of our website forms,
4. register on one of our events.
5. Social media: Depending on your settings or the privacy policies for social media and messaging services like Facebook, Twitter LinkedIn, Instagram and YouTube, you might give us permission to access information from those accounts or services. These organisations will have their own privacy policy and/or privacy statements, so we recommend you look at these to ensure you understand how they use your data.
6. When your information is available from other public sources: We may collect personal details about you from the public domain, such as from social networks, company websites, political and property registers, and news archives. We may use data services agencies to collect this information. Please see the how we use your information below for more details.

We will use your personal information in several ways, including for the following purposes:

1. Your name, email address, postal address, telephone number and information necessary to provide you with the services, products or information you have requested.
2. To update you about any changes to our services.
3. To ensure we are providing the best possible service, e.g. monitoring phone calls we make or receive, or monitoring complaints.
4. To give you information about other relevant services or products provided by partners we are working with.
5. If you contact us, for example by telephone, letter, fax, email or via social media (e.g. Facebook, Twitter, Instagram) or respond to a contact we make to you, we may keep a record of that correspondence so that we are able to refer to it in future, and keep a record of the communications made. We may also record calls made to us, or calls we make or that are made on our behalf, for quality and training purposes, you will be informed if this is the case.
6. When we send communications to you, we will record details of these along with any actions you take as a result, such as requests you make to change the way that we communicate with you in the future.
7. When we get in touch for marketing purposes, we will ask you whether you are happy for us to continue to contact you in this way.
8. In all marketing communications, we will give you an opportunity to opt out of that communication.
9. We may contact you via post or phone on the basis of it being in our legitimate interests to do so, unless you have told us you do not want us to contact you in that way. 
10. We may contact you via email or SMS where you have expressed a preference for this type of communication or where you have opted-in to these channels.
11. Your privacy is important to us and so far as possible we will not send you any type or method of communications you tell us that you do not want to receive. When we first ask for your personal details, we will ask you how you want us to keep in touch and sign post to our Privacy Notice.
12. You can opt-out of receiving marketing communications or contact us to change your preferences at any time, by contacting us on contact@ringhr.co.uk.
13. We will never allow any other organisation access to the data we hold about you for their own marketing purposes. 

Despite all our precautions, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you disclose to us online, and you must understand that you do so at your own risk.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@ringhr.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information 

Your information is securely stored. 

We will only keep your personal information for as long as is necessary for the purposes outlined in this statement, and in any case within limits set out by law. However, where it is possible, we may anonymise information so that it cannot be linked back to an individual, in which case it may be kept for longer.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@ringhr.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@ringhr.co.uk. 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk